The Click Commerce IRB Software entitled eRIC provides a paperless, electronic method for the submission, tracking, and review of information related to IRB activities. The IRB Software provides a single-source collaboration platform supported by administrative capabilities that improves the efficiencies of Georgetown University Institutional Review Board and administrative office activities, as well as those of the Georgetown University research community.
If you have a question that is not listed in the Frequently Asked Questions (FAQs), in the eRIC Quick Guides, or below, please call the IRB office at 202.687.1506 or send an email to the IRB staff at email@example.com
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To access eRIC, use your Georgetown NetID and password. If you are a MedStar employee, do not use your MedStar user ID. If you are a MedStar Georgetown employee and are unsure whether you have a NetID, check the Georgetown University (GU) directory at http://contact.georgetown.edu/.
Individuals that are not affiliated with GU including MedStar employees who do not have a GU appointment or other official relationship need to apply to become a GU Sponsored University Associate (SUA) to access eRIC. If you don’t have a SUA account or your SUA account expired, please visit https://uis.georgetown.edu/accounts/sua or email firstname.lastname@example.org for information to apply or reactivate your SUA account.
Forgot or don’t know your Password?
I have already enrolled in Password Station…
If you do not know or have forgotten your NetID password and have already enrolled in Password Station, you can answer the hint questions stored in Password Station to create a new password by going to https://password.georgetown.edu.
I have not enrolled in Password Station…
If you do not know or have forgotten your NetID password and you have not yet enrolled in Password Station, contact the University Information Systems (UIS) Service Center at (202) 687-4949. They will assist you with your password reset.
Have you reset your password in the past six months?
Georgetown requires a password reset every six months and an expired password cannot be reset in the Password Station. To reset an expired password, please call (202) 687-4949.
I know my password and it works for other GU applications, but I cannot log in to eRIC…
If you experience difficulties logging in, but your NetID password works for other Georgetown applications, one of the following may help:
- Attempt to refresh your browser cache by visiting http://www.refreshyourcache.com/en/home/ and following the instructions for your browser. This can sometimes clear out old versions of your password that the browser is automatically populating.
- If you have already enrolled in Password Station, visit https://password.georgetown.edu and answer stored hint questions to create a new password.
- If you are enrolled in Duo, eRIC will not send you a “push notification” on your computer screen. Although there is no screen prompt, you should open the Duo application directly on your phone and select “Approve” within the mobile application after entering your credentials on the eRIC log-in page. Please ensure your phone is connected to the internet.
- Contact eRIChelp@georgetown.edu.
Contact the UIS Service Center at (202) 687-4949 if you continue to have log-in difficulties.